Inn at Occidental Policies

Reservations: To confirm your reservation, an advanced payment of one night's room and tax is required at time of booking.

Credit Cards: Visa and MasterCard accepted. Your payment and personal information is always safe. Our Secure Sockets Layer(SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Cancellations: Due to our small size, cancellations affect us greatly. To cancel a reservation, please notify us at least 10 days prior to arrival to receive a credit (minus a $40 processing fee). Cancellations of 10 days or less receive a credit only if the room is rebooked. Early departures are considered a cancellation. All cancellations must be made by phone; you will receive a cancellation number at that time.

Arrival: Check-in time is from 3:00-7:00 p.m. Please call in advance to make other arrangements.

Departure: Check-out time is 11:00 a.m.

Cuisine: Room rate includes full breakfast, afternoon wine and cheese, coffee/tea, and homemade cookies. Please let us know of any dietary restrictions. We will do our best to accommodate you.

Children: Please call Innkeeper for information.

Smoking Policy: The Inn is a non-smoking facility.

Pets: Well-behaved, housebroken dogs are permitted in the Sonoma Cottage and in designated Courtyard Rooms. Dogs must be quiet and well-mannered. A $40/pet/night fee applies.

For the comfort of all of our guests, we ask that you please observe our Pet Policies:

• Pets should not be left alone in the room at any time or be left unattended while on the property.

• While in the public areas of the Inn, pets must be on a leash. We ask that you do not bring your pet into the living room or the dining room. Pets are welcome in the courtyard or on the verandah.

• Pets are not allowed on the furniture in the guest room or in the public areas. If your pet does sleep on the bed with you, ask us for a sheet to put over the duvet cover.

• If your pet should have an accident on the rug, let us know as soon as convenient so that we can properly clean the area.

Thank you for your understanding!