Inn at Occidental Policies
For more information regarding our pet friendly lodging policies and other details about staying at our inn in Sonoma County, please read the following. If you have any questions regarding your upcoming visit, please feel free to contact us.
Reservations: To confirm your reservation, an advanced payment of one night’s room and tax is required at time of booking.
Credit Cards: Visa, American Express and MasterCard accepted. You can make your reservations with confidence. To Keep your payment and personal information safe, we utilize Secure Sockets Layer (SSL) software. This industry-standard software uses encryption to protect your personal information, including credit card number, name, and address, from being accessed over the Internet.
Cancellations: Due to our small size, cancelled reservations can greatly impact our business. To cancel a reservation, please notify us at least 10 days prior to arrival to receive a refund (minus a $40 processing fee). Only if the room is rebooked, cancellations of 10 days or less will receive a credit refund. Early departures are considered a cancellation.
Arrival: Check-in time is from 3:00-7:00 p.m. Please call in advance to make other arrangements.
Departure: Check-out time is 11:00 a.m.
Cuisine: Room rate includes full breakfast, an afternoon wine reception, coffee/tea, and homemade cookies. Please let us know of any dietary restrictions. We will do our best to accommodate you.
Children: Please call Innkeeper for information.
Smoking Policy: The Inn is a non-smoking facility.
Our Pet Policies are in place for the comfort of all of our guests. Please observe these policies during your stay, so we may continue to welcome your four-legged friends at the inn:
- Pets may not be left unattended in the guestrooms or on the inn’s property.
- Pets must be kept on leashes in public areas of the inn. Pets are not permitted in the living room or the dining room. Pets are welcome in the courtyard or on the verandah.
- Pets are not permitted on the furniture in the guestrooms or in the public areas. If you allow your dog to sleep on the bed with you, please ask us for a sheet to put over the duvet cover.
- Accidents can happen. If your pet has an accident on the rug, please let us know as soon as convenient so that we can properly clean the area.
Thank you for your understanding!