Policies for Inn at Occidental

For more information regarding our pet friendly lodging policies and other details about staying at our inn in Sonoma County, please read the following. If you have any questions regarding your upcoming visit, please feel free to contact us.

Reservations: To confirm your reservation, an advanced payment of one night’s room and tax is required at time of booking.

Credit Cards: Visa, American Express and MasterCard accepted. You can make your reservations with confidence. To Keep your payment and personal information safe, we utilize Secure Sockets Layer (SSL) software. This industry-standard software uses encryption to protect your personal information, including credit card number, name, and address, from being accessed over the Internet.

Cancellations: Due to our small size, cancelled reservations can greatly impact our business. Cancellations made 10 days prior to arrival will be a $40 processing fee. Any cancellations under 10 days are not refundable unless we can resell the guest rooms. Any reservation departing earlier than original reservation made will be charged unless we can resell the room.

Please Note: For reservations until December 31, 2020, you may reschedule or cancel without penalty prior to 72 hours of arrival. For reservations beginning January 1, 2021, take comfort in knowing we are flexible with our standard cancellation policies.

Arrival: Check-in time is from 3:00-7:00 p.m. Should you not be able to arrive at the inn prior to 8 pm you must contact the Inn for late check in procedures.

Departure: Check-out time is 11:00 a.m.

Cuisine: Room rate includes full breakfast, and an afternoon wine reception.   Please let us know of any dietary restrictions. We will do our best to accommodate you.

Children: Please call Innkeeper for information.

Non-Smoking Policy: We are a non-smoking property. Violations result in a $250 charge per incident.

Pets: Planning to bring a pet? Click here to view our “Pet-Friendly” page where you can read our “Pet Fee & Policies” and can select among our “Pet-Friendly Rooms.”